Shipping Policy

HOW MUCH DO YOU CHARGE FOR SHIPPING?

Our shipping charges varies depending on where you are. We also offer free shipping once your purchase reaches certain amounts.

When will i receive my order?

Once your order has been processed, you will receive the tracking number of your package through email and text message.

If you are in the UAE, it will take around 3-5 days for your order to be delivered.

For other GCC countries, it will take approximately 5-7 days*.

*Due to the pandemic, delivery time varies depending on the availability of flights to your respective countries. Please bear with us if it’s taking more 

Why does it take so long to deliver?

We understand your excitement to receive our products. That is why we do our very best to process and prepare your orders as fast as we can so it can reach you in no time.

Our perfumes are 100% hand-made by our in-house chemists. We formulate the perfumes as soon as we receive your orders. We mix, bottle, and pack them with as much precision and accuracy as possible. We are committed to providing high-quality products. Thus, we make sure the products we offer are prepared in highest possible standards. 

With this rigorous process, kindly allow one (1) day after order has been placed to fully prepare the products. Once done, we dispatch it to our partner couriers for delivery.

To avoid further delays in delivery, kindly provide your complete details. Please give us the most accurate location of the delivery site and the correct contact number our delivery partners can call and message for the delivery.

For any additional concerns regarding your shipments, you can reach our customer service representatives through the different channels we have:

 Chat with us through our website

 Whatsapp us at +971 55 7744 949

 Call us at +971 4 5476 466

 Email us at info@parfum.ae